Differences In Satisfaction Levels Research Articles

Assessing child satisfaction and expectations for developing a child-friendly environment at the pediatric department in a general hospital in Qatar

Background“Patient-centered” care positions the patient at the core and emphasizes fulfilling their unique needs, preferences, and values. This approach is particularly significant in the context of children. Although widely recognized as necessary, this approach is not universally implemented. The children find themselves in hospital wards where they are required to follow protocols and systems designed primarily for adults. In the appropriate atmosphere, children often express themselves more effectively through words, body language, and play, leading to a richer understanding of their needs. There is growing recognition of the importance of addressing children's concerns regarding hospital environments.AimThis study investigates children's satisfaction with the physical aspect of the hospital environment. Insights from this exploration could provide valuable input for creating hospital environments centered around children's needs and preferences.MethodsThis mixed-methods study involves children aged 6–14 years with parental consent from a premiere healthcare provider in the state of Qatar. The survey used nine items to gauge satisfaction with the existing hospital environment as a “child-friendly hospital” and another nine items to explore their expectations for such environments. The Mann–Whitney U and Kruskal–Wallis tests as well as thematic analyses were employed to assess the statistical significance of differences in satisfaction levels and children's expectations of the hospital's physical environment.ResultsA total of 398 children participated in the study. Of them, 40.3% were aged 6–8 years; 60.3% had experienced two to five hospital visits; 55.8% of children participated during their outpatient service visit; and 31.7% were Asian. Children's satisfaction levels with various aspects of the hospital environment—including its physical appearance, signage, lounge, consultant rooms, corridors, bedrooms, TV content, toys, and staff uniforms—were in the range of 42.9%–59%. The children expressed a desire for a hospital environment that is spacious, colorful, attractive, and filled with cartoon characters and toys in the children's hospital from the front lounge to the inpatient units.ConclusionThe findings underline the importance of considering the perspectives of children in evidence-based healthcare design. The study reveals that children's satisfaction with the hospital environment is generally average or below average. Ultimately, a “child-friendly hospital environment” integrates children's rights into healthcare to significantly improve outcomes.

Job satisfaction among physical education teachers: A systematic literature review

Background Problems: In recent decades, physical education teacher job satisfaction has become a topic of interest in academic literature. The important role of physical education teachers' job satisfaction in the quality of teaching and its potential to influence student achievement have attracted attention. Research Objectives: This study aims to comprehensively analyse the level of job satisfaction among physical education teachers through a systematic review of the existing literature. Methods: We selected articles containing information on this topic from two databases (Scopus and Web of Science). We conducted the search according to the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. After the exclusion criteria, only 26 articles were categorized, all published between 2014 and 2023. Findings/Results: This research reveals that physical education teachers’ job satisfaction has been investigated in 13 countries, with Turkey, the United States, and Greece being the main focus. Although the majority of physical education teachers expressed high levels of satisfaction, significant differences in satisfaction levels emerged between them. For example, in Slovakia and Poland, satisfaction levels were relatively low. The findings underline that administrative support, work-life balance, and economic considerations are key factors that influence physical education teachers’ job satisfaction. However, in this context, money and rewards, working conditions, and the availability of resources also play an important role in determining teacher satisfaction. Conclusion: The findings from this study highlight the need for a deeper understanding of the diverse factors impacting job satisfaction among physical education instructors. We can develop more effective policies and practices to improve teachers’ well-being and performance at both local and global levels by understanding these nuances. We suggest further investigations into job satisfaction among physical education teachers in the Asian region, particularly focusing on Southeast Asia. Additionally, exploring variables such as leadership, self-efficacy, school climate, and culture in future research can offer deeper insights into the determinants of job satisfaction.

예비 음악교사의 학교현장 실습에 대한 만족도 조사 연구

Field training for pre-service teachers is an important process that helps future teachers understand the school environment and gain expertise in teaching the subject. This study aims to investigate the differences in satisfaction levels of pre-service teachers who have undergone two types of field training in schools, namely, the existing four-week training and semester-based training. For this purpose, this study surveyed pre-service teachers who participated in either four-week or 15-week field training programs to examine the overall content of the training, including class demonstrations, class observations, guidance, and classroom management, and investigated the subjects’ satisfaction factors to draw implications. The survey results showed that pre-service teachers who participated in the semester-based program had high satisfaction levels as well as a strong interest in school life and teachers’ work. In particular, the semester-based practice provided concrete and realistic experiences of teaching required in the actual field through creative activities, a student orchestra, the free-semester system, and music clubs, which were unavailable in the existing four-week program. The result implies that to further enhance the quality of the field training of pre-service music teachers, an organic linkage among schools, the Office of Education, and teacher training institutions is critical to enable the stable operation of semester-based training. To ensure the effectiveness of field training for teachers who will play a significant role in future education, the in-field teaching of major subjects should be considered, and the curricula of teacher training institutions and their continuous connections with partner schools should be systematically restructured.

Does being a healthcare professional affect satisfaction after septorhinoplasty?

This study aims to determine the differences in satisfaction levels after septorhinoplasty between patients who are healthcare workers and those who are not. The study includes patients who underwent primary septorhinoplasty surgery, divided into two groups: healthcare workers and non-healthcare workers. The Rhinoplasty Outcome Evaluation (ROE) questionnaire was administered to the patients at the 6th postoperative month. Among the 37 patients, 18 were healthcare workers, and 19 were non-healthcare workers. The mean Rhinoplasty Outcome Evaluation score for healthcare workers at the 6th postoperative month was 75.69 ± 16.06, while in the non-healthcare worker group, the ROE scores were 60.31 ± 27.69. The findings from our study indicated that individuals in the healthcare profession exhibited significantly greater satisfaction rates following septorhinoplasty in comparison to those in the non-healthcare worker group, with a statistically significant difference noted (p: 0.046). Having more knowledge about septorhinoplasty surgery and its complications among healthcare workers may allow for more realistic expectations regarding the surgical intervention. Simultaneously, it may facilitate better communication with the surgeon and the expression of expectations. Clinicians should pay attention not only to the patient's intellectual level but also to their health literacy in communication with the patient.

Students' Satisfaction with Library's Service Quality and Services in a Flexible Learning Environment

Services of the library in selected private higher education institutions in Isabela, particularly during the COVID-19 pandemic. The research examines satisfaction levels in terms of affect of service, library as a place, and information control. It also investigates satisfaction with library services such as Library Information Service, Circulation Service, Reference Service, and Internet/Online/Web Service. The study further explores whether there are significant differences in satisfaction levels among students grouped by program. Results indicate that students are moderately satisfied with the library's service quality and very satisfied with specific services. No significant differences are observed based on program groups. Additionally, identified problems include a lack of electronic resources, slow internet, and difficulties accessing recent online journals. The findings underscore the importance of continuous assessment to enhance library services, improve staff training, and address technological challenges.

Does it matter if you like it? exploring the relationship between travel mode choice, preference, and satisfaction

Understanding the level of dissonance between travel mode and preference and its relationship with satisfaction can help develop transport strategies that encourage the use of sustainable modes. We study the difference in satisfaction levels for work and school trips of consonant travellers and dissonant travellers. The research uses a large-scale (N = 1,865) travel survey administered in Montreal, Canada. A binary logistic regression model reveals that both consonant and dissonant commuters have a high probability of satisfaction with their commute, except for dissonant car users. We find that consonant pedestrians have the highest probability of satisfaction when compared to all other groups, and that dissonant car users have the lowest probability of satisfaction. We further investigate the reasons preventing the use of preferred modes for dissonant car and transit users. Findings from this research help inform researchers and practitioners aiming to make sustainable mode choices the preferred one among travellers.

User Satisfaction on Academic Information System in UIN KH Abdurrahman Wahid Pekalongan

The aim of this research is to evaluate the satisfaction level of students, lecturers, and educational staff towards the integrated academic information system, Sistem Informasi Akademik Terpadu (SIKADU), at UIN KH Abdurrahman Wahid Pekalongan, and to test whether there are any differences in satisfaction levels among these three groups. Additionally, this study aims to identify any issues encountered by users while utilizing it. The population for this research consists of users of SIKADU in UIN KH Abdurrahman Wahid Pekalongan. A convenience sampling technique was employed, and 162 respondents were selected as the sample. The data was analyzed using descriptive statistics, Kruskal Wallis and Cronbach's alpha test. The findings revealed that (1) there are significant differences in satisfaction levels among these three groups (2) 61.8% of the respondents were satisfied with the performance of SIKADU (3) only 17.3% of respondents accessed SIKADU on a daily basis (4) the majority of respondents (67.3%) accessed SIKADU through their mobile phones while at home (5) all dimensions of satisfaction measurement were deemed valid and reliable (6) the primary obstacles faced by the academic community were related to inputting data during course input and downloading scoring forms using SIKADU.

Factors Mediating the Link Between Engagement and Satisfaction Among Online English-Mediated Instruction Learners During COVID-19

The COVID-19 pandemic forced universities worldwide to make the switch to online instruction, raising concerns about the quality of online courses and their impact on student satisfaction and engagement. This study aimed to explore Korean university students’ satisfaction levels with online English-mediated instruction (EMI) courses during the pandemic and identify factors that influence class satisfaction. The purpose of this study was to provide insights into how EMI instructors could improve their online teaching practices during and after a pandemic. The hypothesis was that instructional strategies (IS), academic conscientiousness (AC), and academic integration (AI) could mediate the link between engagement and satisfaction. The study used a survey design to collect data from 219 Korean university students who took online EMI courses during the spring 2020 semester. The survey collected demographic information as well as students’ perceptions of valuable IS, AC, AI, and satisfaction. Data analysis included independent samples t-test, correlation analysis, Structural Equation Modelling (SEM), and multiple regression analysis. The results showed IS use and satisfaction differed among disciplines. Specifically, there were significant differences in satisfaction levels between Arts, STEM, Business, Social Sciences, and Literature and Languages majors. Additionally, there were significant relationships between demographics, AC, AI, IS use, and satisfaction. SEM was used to provide a general view of factors mediating the link between engagement and satisfaction. The results revealed that AC, AI, and IS use mediated the link between engagement and satisfaction. Multiple regression analysis showed that students were more satisfied with instructors who demonstrated care and warmth using social networking sites to communicate. Overall, this study provides valuable insights into student satisfaction with online EMI courses during the COVID-19 pandemic and for the future of online EMI teaching-learning. The findings suggest that online EMI instructors should consider using social networking sites to communicate with students in order to increase satisfaction levels. Additionally, instructors should be aware that different disciplines may require different instructional strategies to maximize student engagement and satisfaction.

Research on the Evaluation of the Quality of End-to-End Logistics and Distribution Services of Cai Niao Station

Citizens in Chengdu City were selected as the research object to investigate their satisfaction with the delivery service of local Rookie Stations, and the questionnaire data were analysed for reliability, validity and correlation using SPSS, and service quality was evaluated from the dimensions of reliability and empathy using the SERVQUAL model. In Chengdu City, there are mainly differences in satisfaction levels, and Chengdu citizens value the professionalism, reliability and empathy of the delivery service, and finally, corresponding countermeasures are proposed.

Evaluating student satisfaction with blended learning styles in the post- COVID-19 era at Umm Alqura University

This research aims to assess student satisfaction with blended learning styles in the post-COVID-19 era at Umm Alqura University, taking into consideration the variables of gender, study level, and academic major. The study utilizes a descriptive analysis methodology to evaluate student satisfaction, employing a sample of 248 students enrolled at Umm Alqura University during the 2021–2022 academic year. A satisfaction questionnaire was developed and administered to collect the necessary data from the participants, ensuring the validity and reliability of the questionnaire. The research findings indicate a high level of satisfaction among university students towards the various blended learning styles, namely the Rotation Model, Lab Rotation, Flipped Classroom, and Individual Rotation. Statistical analysis reveals no significant differences in the mean scores of student satisfaction across different study groups, indicating a consistent level of satisfaction with the blended learning styles, including individual rotation, flipped classroom, lab rotation, and rotation model. Furthermore, there are no statistically significant differences in satisfaction levels between male and female students. Similarly, no significant differences are observed in satisfaction levels between bachelor and postgraduate students. However, a statistically significant difference is found between scientific specialization students and literary specialization students, favoring the literary specialization students' approval of the blended learning style. These research findings contribute to the understanding of the blended learning environment and its associated styles. Moreover, the results highlight the need for further investigation into the effectiveness of blended learning and its various patterns in promoting diverse learning outcomes.

Satisfaction on Nursing Management of Postoperative Complications Rendered by Surgical Staff Nurses in Philippines

This study examined the satisfaction levels of surgical staff nurses and clients on the nursing management of postoperative complications in different hospitals in Iriga City, Philippines. The study investigated the personal and professional attributes of surgical staff nurses, the level of satisfaction of nursing care in preventing postoperative complications, the relationship between personal and professional attributes and interventions, and proposed measures based on the study's findings. The results showed that most surgical staff nurses were female, had a baccalaureate degree, attended training in the surgical area, and had 6 to 10 years of experience. Both staff nurses and patients were satisfied with the nursing management rendered in preventing postoperative complications, and there was no significant difference in satisfaction levels between clients and staff nurses. There was no significant relationship between the profile of staff nurses and the level of satisfaction with nursing care for preventing postoperative complications.

Differences in Satisfaction Level between Subsidised JKN Patients and Non-Subsidised JKN Patients: A Case Study in a Hospital in Bantul with Quantitative Analysis Approach

ABSTRACTIntroduction: The National Health Insurance (JKN) organized by BPJS is a guarantee in the form of health protection so that participants get the benefits of health checks and protection in meeting basic health needs given to everyone. Measuring the level of patient satisfaction is needed to determine the level of service provided by a service provider. To identify differences in the satisfaction of JKN class 3 PBI patients and JKN class 3 non PBI patients who received health services at the place research.Materials and Methods: This study used an analytical observational research design with a cross sectional method through a Quantitative Method approach. Data obtained by using questionnaires and interviews with respondents. The level of patient satisfaction was analyzed using GAP scores, CSI, and Independent Samples T Test.Results: The results of the GAP score indicate that JKN class 3 PBI patients have the lowest GAP score on the reliability dimension, which is -0.1733 and the highest GAP score on the assurance dimension with a score of -0.0875. Meanwhile, JKN class 3 non-PBI patients had the lowest score on the tangibles dimension with -0.1955 and the highest on the reliability dimension with -0.1711. JKN class 3 PBI patients had a CSI score of 69.81% and JKN class 3 non-PBI patients had 66.938%. If statistically tested, there is a significant difference between JKN class 3 PBI patients and JKN class 3 non-PBI patients with p value < 0.05.Conclusion: From the results of the analysis, at the placed research patients are generally satisfied with the services provided. JKN class 3 PBI patients feel more satisfied than JKN class 3 non PBI patients.

Online Learning Course Amid Outbreaks: A Comparison of Satisfaction Between Islamic High School and High School Students

Amid outbreaks, with limited preparation and infrastructure, learning is carried out by all of school in Indonesia. This research is aimed to investigate the satisfaction of Islamic high school (IHS) and high school (HS) students with online learning that they have participated in during the pandemic. This research is quantitative research. Data was collected by online questionnaire which was distributed to 520 HIS students and 796 HS students in South Kalimantan. Data were analyzed by t-test to determine the significance of differences in satisfaction levels. The results found that online learning during the pandemic was carried out with various platforms, and there were no changes in the learning system: curriculum and syllabus. Online learning in South Kalimantan at the IHS/HS level is faced with problems with an internet connection, internet quota, student independence, learning design, and technical ability. The satisfaction of IHS and HS students in South Kalimantan with regard to learning is in the quite satisfactory category (average score of 2.9). The difference between the two types of education is significant 0.009, with a significance level of <0.05. Thus, H0 is rejected, and Ha is accepted.

Beliefs, attitudes, values and engagement of generation X, Y employees

This study starts with employee opinion survey, which is a measurement tool of employee engagement and satisfaction. The result of the survey, performed among 1480 employees of international construction company, points at certain targets for improvement in well-being field. We strove to find a correlation within least contented employees, between such factors as their seniority status in the company, gender, age and their low satisfaction, thus we found out that generation X employees are more satisfied (9% more) and as a result more engaged in the company culture than Y employees. This article reveals the reasons of this difference in satisfaction level between employees of two generations. Our first hypothesis was that shift in value orientation caused inconsistency with corporate culture, but after having used method of values ranking (system of «Life Meanings» by V. Yu. Kotlyakov) for a group of 620 employees of both generations, we had to accept that our hypothesis was only partially true and value changes in two generations were not dramatic. Our second hypothesis stated that deeper changes in reality perception like beliefs and self-concept could lead to lower satisfaction of Y generation employees with their work. We supposed that these deeper changes include beliefs as the basic elements of any complicated construct. We applied method of collectivism and individualism orientation measuring by Pochebut L. G to the group of 248 respondents of both generations. The outcome of this study shows that generation X employees’ beliefs reflect collectivism orientation and beliefs of the generation Y employees reflect individualism in 50% of the sampling.

Following the amendment of the special education law in Israel: perception of the educational setting and parental mental health and stress

ABSTRACT Empowering parents of children with special needs emerges from supporting their decision-making processes and choices regarding the child's placement through legislation. The latest amendment of the Special Education Law in Israel aims to ensure the inclusion of students with special needs in the general education system, granting parents the option to decide on their child’s placement, and allocating budgets in accordance with the ‘funding follows the child’ principle. The purposes of this study were to investigate the differences in levels of satisfaction from the educational setting between the pre- and post-amendment groups, the differences in levels of parental stress, well-being and distress between the groups, and to predict parental well-being and distress. Parents completed an online survey, measuring parental satisfaction from the child's educational setting, mental health, and parental stress. Parents in the post amendment group believed that the educational setting was more suited to the child and contributed to the child academically, emotionally, and socially on a higher level compared to parents from the pre-amendment group. They also reported lower levels of distress than the pre-amendment group. Findings suggest the amendment promotes family-school system relationships, leading to higher levels of satisfaction and mental health and lower levels of stress.

Individual, Relationship, and Family Structure Predictors of African American Noncustodial Father Involvement Satisfaction

Purpose: The current study seeks to investigate the extent to which factors such as income and child support along with relationship factors such as family structure and communication with the custodial mother potentially mitigate overall parent satisfaction for African American noncustodial fathers (NCFs) with multi-partnered fertility (MPF). Methods: 163 noncustodial fathers without and with children other than the custodial parents were selected. An independent sample t-test was conducted to determine differences in satisfaction levels. Multiple linear regression was conducted to predict participants' overall level of parental involvement satisfaction by income, child support, and relationship factors. Results: The data illustrates the combined influence of income, child support, relationship factors, and family structure account for a significant amount of the variance in satisfaction. Fathers without MPF reported greater satisfaction levels. Conclusions: Future study is recommended to advance our understanding of the predictors of NCFs parent satisfaction among NCFs with and without MPF.

Happiness Levels and Leisure Life Satisfaction for Sports Leisure Activities Participation: Implication for Physical Education in Korea.

The study aimed to analyze happiness levels and leisure life satisfaction related to participation in sports leisure activities, and the differences in satisfaction levels by the type of participation events and participants' demographic backgrounds. This study was based on the 2020 Korea National Leisure Activities Survey using stratified multistage cluster sampling with a population over the age of 15 years and a nationwide survey. Moreover, a household visit interview survey was conducted from September 7 to November 16, 2020. A total of 10,088 people (5,003 males and 5,085 females) responded to the survey. Frequency analysis, chi-square test, independent t-test, and one-way analysis of variance were performed. The analysis of the distribution of participants and the happiness level and overall leisure life satisfaction between participants in sports and non-sports leisure activities showed significant differences (P<0.05). Participants in sports leisure activities had higher levels of happiness and satisfaction with leisure activities than those in non-sports leisure activities. There were significant differences in satisfaction with participation in sports leisure activities by type of sports, age, educational level, marital status, and household income level (P < 0.05). There were significant differences in participation in sports leisure activities by type of sports, age, educational level, marital status, and household income level, and the satisfaction level of participants in sports leisure activities differed according to these factors. This suggests that various educational efforts are required to combine physical education with sports leisure activities in school.

Satisfaction, Assessment and Adaptation to a Virtual Environment of the University Mentoring Programme GuíaMe-AC-UMA for Gifted High School Students

The purpose of this study is to analyse the satisfaction levels of participants (mentees, mentors, and technical-research team) of a university mentoring programme. The GuíaMe-AC-UMA is aimed at gifted high school students. Due to the COVID-19 pandemic, the IX edition was carried out in an online format. The results were compared to those of the in-person edition (VII edition) to assess whether there were differences between the editions. For this purpose, three versions (one for each participant type) of a Likert-type questionnaire were distributed among the participants of the 22 workshops offered by the GuíaMe-AC-UMA Programme. A total of 224 responses were received: 21 from the mentors, 181 from the mentees and 22 from the technical-research team. The results indicate a high level of satisfaction with the development of the workshops by all participants. While the mentees preferred the in-person edition, the rest of the participants showed no difference in satisfaction levels between editions. A similar result was observed when correcting for the subject area of the workshop. The in-person edition was valued higher than the online version by all. The overall level of satisfaction shown by all participants and the support for continuation of the programme suggest that this type of educational offer is beneficial and satisfactory for all involved, in accordance with previous research on mentoring programmes. These results indicate that programmes focused on young pre-university students with high abilities are valued; these results encourage us to continue the programme.

Analysis of the Difference in Level of Satisfaction of BPJS and Non BPJS Patients with Outpatient Services at the Tanjung Public Health Center

Health insurance is a guarantee in the health sector that is given to people who have paid contributions either by individuals or by the government. The issue that is developing in today's society is that there are complaints about the lack of quality health services to patients using health insurance cards or BPJS, especially services at the Puskesmas level. The purpose of this study was to determine the difference in the level of satisfaction of BPJS health patients and non BPJS patients with outpatient services at the Tanjung Nusa Tenggara Barat Health Center. The research method using a cross-sectional study was carried out on 32 patients using BPJS health and 32 non BPJS patients, the qualitative sample in this study used 10 informants selected according to research needs, 4 informants from patients, 4 informants from health workers on duty, 1 doctor, and 1 representative informant from the leadership of the Puskesmas. The statistical test used was Mann-Whitney. The results showed that there was no difference in the level of satisfaction of BPJS health patients and non BPJS patients in the outpatient services of the Tanjung Nusa Tenggara Barat Health Center (p = 0.215; = 0.05). Overall there is no difference in the level of satisfaction of BPJS and Non-BPJS patients. Researchers also suggest that people can use BPJS health services as one of their future health insurance. In addition, the service elements of responsiveness and tangibles should still be maximized.

Family medicine academy trainers' satisfaction in King Saud Medical City, Riyadh, Saudi Arabia.

Background:The influence of family physicians on the health care system is indisputable. Medical doctors’ satisfaction is a critical measure of their wellness which has been negatively associated with physicians’ burnout. The satisfaction of physicians is also linked with different health care outcomes.Objective:This study aimed to measure the family medicine academy trainers’ satisfaction in King Saud Medical City (KSMC), Riyadh, Saudi Arabia.Materials and Methods:This cross-sectional study was carried out in 2020 among KSMC trainers in Riyadh, Saudi Arabia. Data were collected by a pretested questionnaire. The data were analyzed by Statistical Package for Social Sciences (SPSS). Percentage and frequency were used to describe the categories. The Chi-square test was used to assess the differences in satisfaction levels among different categories.Results:A total of 80 participants were included with a mean age of 40.6 years. Most of the participants were married (86.3%). Furthermore, it was found that 37.5% were extremely satisfied, whereas 3.8% were dissatisfied. Moreover, it was also found that the social level of the trainer was a predictor of their satisfaction, as those with a more stable social life, married or lived with parents, and those who lived together had a significantly higher level of satisfaction.Conclusion:Most trainers were satisfied with the training program; however, limitations in tools, resources, and technology represented the most common concern for them.